Get in Touch With Us
Have a question about an offshore sportsbook, spotted something on the site that needs updating, or want to flag a concern about a listed operator? This page explains how to get in touch and what you can expect once you do.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and a member of our team will review your message personally. We typically aim to respond within two working days, though it can take a little longer during busier periods.
If you can, tell us upfront what your message relates to — a specific sportsbook, a bonus term, a technical issue with the site, or something else. It helps us route your enquiry to the right person and get back to you faster.
What We Can Help With
- Questions about our rankings — If you want to know more about why a book like Lucky Rebel or Bovada is placed where it is, or how live betting features factor into our scoring, we're happy to explain.
- Corrections and updates — Offshore sportsbooks change their bonus terms, banking options, and in-play betting features regularly. If you notice something on this site that looks out of date or inaccurate, please tell us — accuracy matters here.
- Content suggestions — If there's a topic around offshore sports betting or live wagering you'd like us to cover in more depth, let us know.
- Partnership or editorial enquiries — If you represent a sportsbook or a related business and want to discuss working with us, please introduce yourself and outline what you have in mind.
- Responsible gambling support — If you or someone you know is struggling with gambling, please say so in your message. We will point you toward independent resources, including the National Council on Problem Gambling helpline at 1-800-GAMBLER.
Before You Ask About a Specific Site
A lot of the questions we get relate to individual sportsbooks — payout times, verification requirements, or how a welcome bonus works. Much of that is already covered on our comparison pages, where we break down odds, markets, banking methods, and bonus terms for each operator we review. If your question is about a UK-facing product outside our main US coverage, you may also find our page on trusted non-GamStop casinos in the UK useful.
We're not able to intervene in individual disputes between a bettor and an offshore sportsbook, since these operators are licensed outside the US and fall outside any American regulator's authority. What we can do is point you toward the operator's own support channels and explain what's generally reasonable to expect based on our research.
What Happens After You Send a Message
Every message is read by a real person — we don't rely on automated replies to stand in for an actual response. If your question requires us to check something on a sportsbook's site or in our own research notes, that may add a day or two before you hear back, but we will follow up.
A Note on Who This Site Is For
Offshore Betting Sites is intended for adults aged 21 and over. Offshore sportsbooks operate under licenses issued outside the US — commonly in jurisdictions like Curaçao, Panama, or Costa Rica — and are not regulated by any US state gaming authority. That means the consumer protections you'd get from a state-licensed operator, such as segregated player funds or a formal dispute process, generally don't apply. If you're contacting us with a question about legality in your specific state, we can share general information, but we'd encourage you to check your own state's laws or speak with a qualified professional for anything involving legal or tax advice.
If gambling has stopped being fun, or you're finding it hard to stick to limits you've set for yourself, please reach out to the National Council on Problem Gambling at 1-800-GAMBLER. That applies whether your question to us is about betting in general or about a specific operator's tools.
We appreciate you taking the time to reach out, and we look forward to hearing what's on your mind.